The Benefits of Visiting Practices And Why Partnerships Are Overrated Part Deux [Pediatric Practice Management Awesome Cast]

Chip and I have been traveling. We’ve also been extremely busy at each one of our jobs. So finding the time to schedule the AwesomeCast has been difficult. But we finally found some time to talk about a few things.

In this episode, you’ll hear about a recent trip I made to the East Coast where I visited several practices. The purpose of my trip was to observe and learn. I wanted to observe first hand how these practices functioned. Things like how many staff members they had and each person’s role, explore how practices used their EMR and PM systems to improve work flow, as well as how they’ve incorporated other services into the practice among other things.

I don’t answer these questions in the podcast, but rather discuss with Chip why I thought it was a good idea to make this trip and describe some of the immediate benefits as a result of my tour.

Chip was also curious to know about a blog post I wrote a while back titled: “7 Reasons Why Becoming a Partner at a Medical Practice is Overrated.” This post got a lot of attention when I posted it. I received a lot of feedback, both good and bad. I talk about my thoughts behind the post.

Enyoy

 

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Do Pediatricians Have A Marketing Problem? [Pediatric Practice Management AwesomeCast]

WorkingTogetherToday, Chip and install about pediatricians’ marketing problem. We dive in and discuss how pediatricians have not done a good job of distinguishing themselves from the competition. And when we say competition, we don’t mean other pediatricians, but rather retail based clinics and large hospital networks.

The result of our poor efforts in differentiating ourselves? Parents don’t really understand the value that comes from visiting the pediatrician’s office rather than a retail based clinic. So in many parents’ mind, going to retail based clinic is the same intern of quality of care as visiting the doctors office, but faster and cheaper.

We also talk about what each of us thinks peds could do to begin fixing this problem.

We hope you enjoy the Awesome cast, and if you do, make sure to tell your friends about it.

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Big is Not Necessary Better – How a Solo Doctor is Changing Pediatric Healthcare in Her Own Way [Pediatric Practice Management AwesomeCast]

Today on the AwesomeCast, we had the pleasure to talk to Dr. Robin Warner.

Dr Warner is a solo doc outside of Cleveland. Chip and I were interested in talking to Dr. Warner for several reasons. For starters, we wanted to learn about her experience as a solo doc. We also uncovered some interesting patterns that I think are great lessons for those of us that have smaller practices.

Dr. Warner also shared a project she has been working on that I think is absolutely brilliant. Here is a hint… she is embracing the smartphone craze, leveraging people’s attraction to on-line games and using it to provide deliver awesome pediatric medicine.

Stick to the end of the PodCast. There are a lot of nuggets that if you aren’t paying attention, you’ll miss.

Enjoy!

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Audio

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Today’s Special Guest is SOAPM Troublemaker, Dr. George Rogu [Pediatric Practice Management AwesomeCast]

For today’s AwesomeCast, we get to talk to Dr. George Rogu. If you have spent time on SOAPM, you know who Dr. Rogu is. A troublemaker. That is right. For those of you that don’t know, Dr. Rogu works for RBK Pediatrics in Long Island, NY.

I think this episode is going to be one of my favorite episodes of all time. I learn so much from Dr. Rogu. I even took notes. Dr. Rogu shares with us his experience negotiating with big payers. You will not want to miss the technique he used to pester executives at the insurance company and how one day he got a call from the insurance company executives asking him to tell his patients to stop calling them. He also gives great advice on how to prepare and execute contract negotiations with insurance payers.

We also spent time talking about technology and the approach Dr. Rogu has taken in order to find the best of the best as it relates to technology.

It is a great AwesomeCast. You should definitely listen or watch the YouTube video below. I think you’ll want to take notes on this one.

Enjoy!

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You can also download the audio version of the episode on iTunes

#23 Step by Step Guide To Setting Prices For Your Medical Practice [Pediatric Practice Management AwesomeCast]

At the end of last year, Chip and I talked about New Years resolutions. I shared a few things I had on my list of things I wanted to accomplish in 2014 and Chip provided several suggestions we could do as a practice. One of Chip’s resolutions for practices, was to adjust our pricing.

I wrote his suggestion down. The truth is, I haven’t looked at our pricing in a couple of years. So I knew it was time.

The thing is, I wasn’t sure if I was setting our practice’s pricing correctly, so I asked Chip to give me some direction. After talking about it a little we came to the conclusion that this would be a great AwesomeCast.

So here you have it. How to set up your practice’s prices, step-by-step.

Audio Only

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iTunes

Pediatric Practice Management Media Cast 

#22 Holiday Special Episode [Pediatric Practice Management AwesomeCast]

Chip and I put together a holiday edition of the AwesomeCast. We decided to merge two holidays and discuss: 1) What we are thankful for; 2) New year resolutions.

Don’t worry. We discussed both of these topics in the context of practice management. So don’t dismiss this episode. Chip shared 3 resolutions that I think were great. I wrote them down so that I would remember to include them in my “things that I need to do in the next year” list for 2014

Enjoy!

You can listen to the AwesomeCast by visiting the links below:

iTunes

Pediatric Practice Management Media Cast 

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#21 Pediatric Practice Management Trends [Pediatric Practice Management AwesomeCast]

Chip and I manage to squeeze in a recording for the AwesomeCast. We both give our thoughts on NCE, what we learned, but more important, the trends we spotted as we look forward to the next couple of years.

I also share my thoughts on the Disney Institute and why I thought it was such a good program. Apparently, some people disagree with me.

Enjoy!

 

#20 Key Performance Indicators Smart Practice Managers Measure [Pediatric Practice Management AwesomeCast]

Screen Shot 2013-11-07 at 7.42.08 PMFor today’s AwesomeCast, I invited my friend Paul Vanchiere from the Pediatric Management Institute. Apparently, Chip had more important things to do… Pfff. Family. So he was MIA for this recording.

If you don’t know about the Pediatric Management Institute, make a note to visit. Paul and his team are doing some really cool things to help pediatric practices manage their business better.

Paul knows a few things about key performance indicators, why they are important, and most important, how to calculate them. So I sat down with him and asked him a few questions regarding the topic.

On the AwesomeCast, Paul shares with us an area on his website where you can find explanations, formulas, examples and descriptions for all the key performance indicators.

For details check out this link: Calculators – KPI 

And if you want to learn about the seminars Paul and his crew is doing around the country, visit: PMI Seminars

Here are other ways you can check out the AwesomeCast:

#19 NCE, SOAPM and the Independent Pediatrician [Pediatric Practice Management AwesomeCast]

Here you have it folks. The 19th episode of the Pediatric Practice Management AwesomeCast.

In this recording, Chip shares with us a new project he has been working on relating to the independent pediatrician topic; we discuss some of the best NCE sessions and what you can expect at each of them, as well as talk about a write up our AwesomeCast got in the quarterly SOAPM newsletter.

 

 

Here are other ways you can check out the AwesomeCast:

If you will be at NCE this year, make sure to say hello. I’d love to get a chance to meet you.

 

#18 Is the Independent Physician a Dinosaur? [Pediatric Practice Management AwesomeCast]

ExtinctionNot too long ago, you couldn’t avoid reading in the media about how the independent doctors  were becoming extinct.

Pundits and experts in the field stressed that if independent doctors, those that own their own practice, didn’t join, sell, merge or retire all together, they were going to walk the same path as travel agents, video stores and mom-and-pop own book stores.

I’ve subscribed to a different thought.

I’m crazy enough to believe that there will always be a place for the small independent practice.

Sure, practices will have to adjust, figure out new ways to meet the demands (just like any other business) of a changing healthcare landscape.

But I’ve argued that even though travel agents aren’t around anymore, airlines, hotels and car rental companies are. Even though video stores are a thing of the past, Hollywood hasn’t stopped making movies. If anything, we have access to more video content than ever before.

But it has been a hard sell (not that I’m really selling anything) to convince people that the end of the world for private practices is not a certainty for all.

Recently, I’ve received great news from the consultant fronts. In conversations with Susanne Madden from the Verden Group, Mary Pat Whaley from Managemypractice.com and the Pediatric Practice Management AwesomeCast’s very own, Chip Hart with PCC, it seems that the independent private practice pediatrician is on the rise.

They all have shared with me that in recent months, their offices have field numerous inquiries from pediatricians looking to breakaway from the, let’s say, industrialized, corporate, factory style medicine, and start their own practice so they can practice medicine on their own terms.

Chip and I couldn’t wait much longer to talk about this topic because it is an area we are both very interested in. So for this week’s episode, we dedicate almost a full hour on the topic of being an independent physician.

We talk about what it means to be independent, the different kinds of independency (yes, there are several kinds), what are some of the trends out there and what to look for when exploring other options for your practice.

Here are other ways you can check out the AwesomeCast: